Return, Refund and Cancellation policy

All products sold on IT Junction are brand new and 100% genuine. IT Junction has a simple return, refund and cancellation policy under which you can return a product received in a damaged or defective condition.

Cancellation Policy -   you can cancel any order before shipping without any cost. 

Return Policy -   

IT Junction has a 7 Days return policy which means that you can request a return within 7 Days of receiving the product by you[ Exception : Electronic sensors and boards has only 24 hours return policy].

you can request a return via
>> Email at admin@itjunction.org  or
>> in your customer dashboard .

As a valued customer we are always ready to provide return and Refund but we also have to check online frauds so please follow  Return conditions for easy process. we are genuine seller, test each product before dispatch. if you need help we will provide tech support also without any cost. so returns are accepted with valid and genuine reasons. We assure our buyer that with a genuine reasons you will get refund/ replacement with no questions within 3 Days.

each  product has different models and quality and accordingly prices. so dont compare a low price product with highly priced product. we are always available for any enquiry. place orders only after you are satisfied with our honest suggestion. we always ensure that buyer will get right product at right price for intended use.

>> Always make unboxing video, without unboxing video no return will be accepted . Start with showing shipping label and then do unboxing. submit video to admin@itjunction.org if product found damaged in box.

>> Defective / Damaged Products: Please send unboxing video and not working item video. after verification you can opt refund or replacement

>> Item not liked / mind changed : Please send unused item with all accessaries and labels. on receiving product you will get refund after deducting shipping cost and taxes as applicable. 



Delivery Time :
We ship the products all over India.

We ship through reputed courier companies including  amazon shipping. Delhivery, Ecom Express, India Post, trackon and others to ensure safe and fast delivery.In case if we are unable to deliver the product through courier then we deliver it through India Post. 

Delivery can take  5-7 working days for rest of the India.

Please dont place order if you need product in less than 4 days as it is not possible and depends on courier

 
Returns for replacement/refunds/exchange under certain scenarios will NOT be accepted as given below:

i. Request for return is made after 7 Days/ 1 Day of receiving the product by you
ii. Product is used or is not in its original condition.
iii. Products are returned without its original packaging, freebies or accessories.
iv. Product was damaged after use/opening.
v. Incidental damage due to malfunctioning of the product.
vi. Missing manufacturer tag
vii. Any consumable item which has been used or installed.
viii. Product with tampered or missing serial number/IMEI number/UPC number.
ix. Any damage/defect which is not covered under the manufacturer's warranty.
X Burned products as no company provide  replacement/ warranty on burned Products

 

 

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